Why chatbots can bring customer experience to a next level

Chatbots in Customer Service How they can enhance the customer experience of my clients 7 At least since the introduction of Apple’s Siri, chatbot and virtual assistants are terms the majority of the population knows. They are said to replace mobile apps and...

How chatbots can enhance your sales funnel efficiency

Chatbots for Sales Support along the sales cycle 7 Global eCommerce revenues are predicted to rise from the current 2.84 to 4.88 trillion US dollars in 2021. Indeed, that’s incredible! It is almost double the amount! But are your sales processes ready for that?...

21iLAB at TNW 2018

21iLAB at TNW 2018 Getting the latest inputs for DIGITAL! 21iLAB at TNW 2018 Our participation in the recent TNW (The Next Web Conference) was a valuable experience. The conference in Amsterdam was dedicated to professionals in the digital world. Subjects of...

Artificial Intelligence – 3 Ways to make a better use of time

Artificial Intelligence 3 Ways to make a better use of time 7 Let’s talk about the new technological frontier:Are you aware of the benefits that AI can bring to your business? When we talk about artificial intelligence most think about androids: Sonny from “I,...